Dr.DRiP are a professional, friendly
and reliable Sydney plumbing business with an excellent reputation
in providing incomparable customer service and quality workmanship
at an affordable price to the Sydney area.
Our high regard for quality is reflected in our uniforms, our
trucks, and our qualified staff. We guarantee that the same high
standards will be reflected in the work we do for you.
Dr.DRiP is committed to providing you with the
very best customer care.
We offer:
24 hour, 7 day
emergency Sydney Plumbing service
for your convenience;
A team of friendly,
qualified and professional tradesmen;
Available for plumbing, drainage, natural gas
and LPG gas fitting and renovations;
Security
that you will know who we are by way of recognisable vehicles
and uniforms for your assurance;
Use of the latest
equipment and technology to save you money;
12 month guarantee
on all work;
Affordable prices;
Fully licenced and
insured with procedures to meet
Occupational Health and Safety standards;
Service the Upper &
Lower North Shore, Northern Beaches, City and Eastern Suburbs
(refer to
Areas Covered);
Service residential,
commercial, industrial, strata and real estate; and
Offer a FREE
listing and evaluation of your property in our
Maintenance Program to save you money.
Mission
To promote Dr.DRiP as a provider of prompt,
reliable and efficient plumbing, drainage and gas services.
To provide quality workmanship at an
affordable price whilst exceeding our customers expectations in
customer service and care every time.
To employ only those that share our
commitment to excellence in customer service and care, and who
have the desire to continue their learning into the future.
To grow our company through the earnings of
fair profit which will be utilised to invest in the latest
equipment, technology, our employees and education. This
investment will assist to maintain our quality workmanship and
superior standard of customer service.
To uphold our reputation through continual
word of mouth and referrals for future work through our
relationships with customers, employees and suppliers.
Customers
We will exceed
our customers expectations in customer service and care
We will perform
quality workmanship which will meet all technical codes and
Occupational Health & Safety standards
We will recommend
cost saving solutions only after thoroughly investigating the
issue at hand
We will respect
our customers’ homes by removing our boots on entry and leaving
the property as clean as we found it
We will listen
to customer feedback in the desire for continual improvement to
the business
Employees
We will employ
only those that share our commitment to excellence in customer
service and care
We will treat
our employees with mutual respect and integrity
We will empower
our licenced plumbers to make decisions on behalf of the
business to do what is needed to satisfy our customers – this
will in turn assist to build their self-confidence and courage
We will provide
the right equipment with the latest technology, training and a
friendly and safe work environment with the aim of saving money
and time for the client
We will recognise
our staff as our greatest resource and asset
We will set
a common goal of continual improvement by all employees
Suppliers
We will treat
our suppliers with mutual respect and integrity
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